Employment

In all its dealings, The Bruce shall not discriminate against any individual or group for reasons of race, color, religion, sex, gender identity, gender expression, age, ethnicity, national origin, marital status, sexual orientation, economic status, disability, or any category protected by state or federal law. The Bruce is dedicated to advocate for increased diversity, equity, and inclusion in all its activities including but not limited to, staff, partners, volunteers, subcontractors, vendors, members, and exhibitions.

Education Administrative Associate

Position Summary

The Bruce Museum’s Audience Engagement Department seeks a proactive, personable, and detail-oriented Education Administrative Associate to provide essential administrative support to the department's daily operational activities. This position will report directly to the Manager of School & Community Partnerships and assist in all aspects of the department.

The ideal Education Administrative Associate candidate is a multi-tasker and critical thinker with strong creativity and organizational skills. They must have an interest and aptitude in working in both public-facing and back-office roles and thrive in a dynamic environment that demands a high level of flexibility and problem-solving skills. Prior background working in a nonprofit or cultural organization is especially valued.

Responsibilities

• Manage reservations for all Audience Engagement programs, including birthday parties, school groups, community groups, and adult groups participating in museum-based and offsite education programs, utilizing the Museum’s scheduling and database system, Altru by Blackbaud.
• Field programming inquiries via phone and email, recording essential information such as contact details, dates, times, and program preferences using Altru.
• Prepare and issue confirmations and invoices for museum-based and offsite education programs and tours in advance of scheduled events. Proactively follow up with groups regarding any overdue payments.
• Process payments received from groups for programs in Altru.
• Maintain communication with other team members in the Audience Engagement Department regarding managed programs.
• Greet and welcome visiting groups, orient them to the Museum, and ensure a positive start to their visit to the Bruce.
• Record and report notes taken during internal meetings and with external stakeholders.
• Track, assess, inventory, and order departmental supplies for programs and tours.
• Provide coverage for lunch breaks for the Visitor Services team when required.
• Undertake project-based tasks assigned to the position based on individual skill sets.
• Fulfill additional related assignments as directed, such as program preparation, assisting with large-scale events, etc.

Education and Experience

• A High School diploma or GED equivalent required; an associate or bachelor's degree preferred
• At least one year of work experience providing administrative support required, preferably in a non-profit environment
• Expertise using the Microsoft Office suite of products, such as Word, Excel, and PowerPoint, preferred
• Proficiency using a database or scheduling software system, such as Altru by Blackbaud, preferred

Recommended Skills

• Excellent oral and written communication skills.
• Proficiency in general office tasks, computer operations, and word processing.
• Enthusiasm for museums and nonprofits.
• Valid driver’s license and clean driving record, with the ability to operate the Museum’s vehicle.
• Demonstrated ability to multitask, adapt to changing circumstances, troubleshoot, and take initiative.

Working Conditions and Physical Requirements

• Work is primarily conducted onsite in a museum setting and office environments. Periodic site visits to schools, community centers, senior living facilities, and other similar locations may be required.
• Extended periods of movement throughout physical spaces, both onsite and offsite, may be required without breaks.
• Capacity to handle materials and equipment weighing up to 25 pounds.
• Ability to work during peak periods, including October 8 to December 19 and April 13 to June 18 for fiscal year 2026. Any extenuating circumstances beyond the employee’s control requiring an absence will be reviewed individually for approval.

Compensation

$21-$25/hour

Benefits: Medical & Dental (approximately 75% of premium covered by employer); HSA (employer contribution towards plan (medical) deductible); 401k (5% employer contribution); Pre-tax Commuter benefit; Group Term Life Insurance coverage up to $50k maximum; Short Term & Long-term disability coverage; PTO (Vacation, sick, & some federal holidays); Bruce Museum, AAM & NEMA Memberships; 20% discount in the Museum Store & Café.

How to Apply

Submit a cover letter and CV to jobs@BruceMuseum.org with the subject line applicant’s last name and “Education Administrative Associate.”