Employment

Accountant, Full-time

Duties and Responsibilities:

Month End and Financial Reporting

• Post Accounts Payable transactions and journal entries.
• Import and post transactions from Altru into Financial Edge NXT.
• File Connecticut State sales tax returns.
• Assist with preparation of monthly financial statements.

Account Reconciliation

• Reconcile bank accounts.
• Reconcile credit card transactions with Blackbaud Merchant Services.
• Prepare journal entries for bi-weekly payroll.
• Prepare and upload 401(k) contribution spreadsheets.
• Complete all account reconciliations.

Audit Support

• Assist external auditors with the annual audit process.
• Assist with preparation of Form 990 documentation.

Bookkeeping Support

• Assist the Bookkeeper with the following activities and responsibilities:
  • Review daily closing reports from Front Desk, Store, Rentals, and Development departments.
  • Monitor bank activity, including incoming and outgoing wires.  
  • Oversee the deposit process in Altru and Shopify by verifying credit card, cash, and check transactions and preparing daily deposits for posting and reconciliation.
  • Ensure accurate entry of transactions into the General Ledger, including journal entries and cash receipts.
  • Collaborate with the Development department to ensure proper accounting of checks and wire transfers.
  • Coordinate with Blackbaud Merchant Services regarding disputed or returned credit card transactions.
  • Review and Accounts Payable invoices entered in Financial Edge NXT.
  • Review payment documentation files for Positive Pay processing.

Required Education/Experience/Skills

• Minimum of an associate degree required.
• Minimum of 5 years of relevant experience required.
• Familiarity with Financial Edge NXT, Altru and Shopify preferred.
• Strong written and verbal communication skills to interact with executives, auditors, and team members.

The salary range for this position is $70,000-$75,000 commensurate with experience. The Bruce Museum offers a competitive benefits package.

To apply: Submit a CV to jobs@brucemuseum.org with the subject line applicant’s last name and “Accountant.”

Facilities Technician, Full-Time

The Facilities Technician is responsible for supporting the daily operation, maintenance, and repair of the Museum's facilities to ensure a safe, clean, and welcoming environment for visitors, staff, and collections. This position performs preventative maintenance, responds to facility needs, and assists with exhibitions, events, and general building operations.

Duties/Responsibilities:

• Perform daily walkthroughs of museum facilities to identify and report maintenance issues, safety hazards, or cleanliness concerns.
• Assist in monitoring and maintaining building systems, including HVAC, lighting, plumbing, and security systems, reporting issues as needed.
• Coordinate with the Director of Facilities and Security and external vendors to support repairs, maintenance, and facility improvement projects.
• Assist with the installation and deinstallation of exhibition materials, collaborating closely with curators, registrars, and exhibition staff.
• Support museum events, exhibitions, and programs by setting up and breaking down furniture, equipment, signage, and other event materials.
• Assist with facility security procedures, including opening and closing the building, monitoring alarm systems, and responding to emergencies as directed.
• Conduct routine inspections of museum facilities to help ensure compliance with safety regulations, building codes, and ADA accessibility standards.
• Maintain accurate records of maintenance activities, work orders, and inventory of supplies and equipment.
• Collaborate with museum staff across departments to address facility-related needs and support the Museum's mission.

Required Education/Experience/Skills:

• Education: high school diploma or equivalent required.
• Minimum of 3 years of experience in facilities management, maintenance, or a related field.
• Strong leadership and team management abilities.
• Excellent organizational and multitasking skills.
• Proficient in building systems and maintenance practices.
• Knowledge of safety regulations, building codes, and ADA accessibility standards.
• Strong communication and interpersonal skills for effective collaboration with staff and external vendors.
• Problem-solving skills and the ability to respond effectively to emergencies.
• Basic computer skills for record-keeping and maintenance tracking.
• Attention to detail and a commitment to maintaining a safe and welcoming environment.

The hourly range for this position is $24–$33/hour commensurate with experience. The Bruce Museum offers a competitive benefits package.

To apply: Submit a cover letter and CV to jobs@brucemuseum.org with the subject line applicant’s last name and “Facilities Technician.”

Museum Educator, Full-Time

The Bruce Museum seeks a Museum Educator to join its Audience Engagement Department. This is a newly created position, responsible for designing and leading hands-on educational programs for students from early childhood through high school. The Museum Educator will have a special focus on the Museum’s afterschool programs with community partners, and Saturday family programming. The Bruce Museum is seeking a highly motivated, energetic team player with a love of hands-on STEAM education and project-based learning. The Museum Educator reports to the Manager of School and Community Partnerships. This is a full-time (35 hours/week), non-exempt position with a Tuesday-Saturday schedule with a typically one-hour, unpaid lunch break. Start and end times will vary each day to accommodate staffing needs at programs and events. Occasional work on Sundays and Mondays may be required.

Responsibilities: 

• Teach onsite and offsite school, afterschool, and family programs including birthday parties.
• Lead STEAM programs at the Bruce Museum and at outreach locations for community partners.
• Learn about the Museum’s permanent collection and temporary exhibitions. 
• Set-up and clean-up after programs take place.
• Check supplies and prep materials for upcoming programs.
• Attend specific training sessions to learn about museum exhibitions and collections. 
• Assist with program material preparation, recruitment events and meetings for specific initiatives.
• Assist with large-scale evening and weekend events, like family days and lectures, as necessary by preparing and assisting with hands-on activities, registration, set-up, and clean-up.
• Perform other tasks related to job or Audience Engagement.

Recommended Education, Experience, Knowledge, & Skills: 

• Bachelor’s degree in art, science, cultural history, education, museum studies or a related field required.  
• 1–3 years of experience working in a museum, nature center, cultural organization, or comparable experience in a related institution.
• Teaching experience, particularly with children, is required.
• Teaching experience with elementary and pre-kindergarten students is preferred.
• Understanding of the basic tenants of STEAM pedagogical theory.
• Valid driver's license and ability to operate Museum vehicles and travel to off-site locations as needed.
• Traits: honesty, integrity, outgoing personality, friendliness, able to work under pressure, organized, attention to detail, positive attitude, eager to contribute to a team effort, ability to meet deadlines, self-starting, flexible, patient, and sense of humor.

Working Conditions and Physical Requirements: 

• Work is normally performed onsite in a museum setting in a workshop, exhibition, etc. and/or in offsite educational spaces in schools, offices, community centers, etc.
• Prolonged periods moving throughout the teaching spaces (onsite or offsite) without a break.
• Unattended mobility required in object handling.
• Ability to regularly move/transport and utilize teaching materials and accompanying equipment weighing from 10lbs to 25lbs each.  
• Must be available to work during the following peak periods: 
  • October 12 to December 22 
  • April 12 to June 18
• Any extenuating circumstances beyond employee’s control requiring an absence will be reviewed individually for approval.

The hourly range for this position is $23–$24/hour commensurate with experience. The Bruce Museum offers a competitive benefits package.

To apply: Submit a cover letter, resume, and the names and contact information for three professional references by July 31, 2026, to jobs@brucemuseum.org with the subject line applicant’s last name and “Museum Educator.”

Full-time Visitor Services Coordinator (Weekends Required)

The Visitor Services Coordinator is a working supervisor responsible for overseeing daily front desk operations while ensuring the Visitor Services team provides exceptional customer service and efficient visitor management. This role balances front-line visitor service responsibilities with staff supervision, scheduling, reporting, and operational coordination. The Coordinator is responsible for scheduling work hours, supervising the day-to-day activities of Visitor Services Associates, and serving as a regular member of the front desk team.

Administrative responsibilities include compiling attendance reports, tracking visitor data, and leading regular Visitor Services team meetings. The Visitor Services Coordinator works a 35-hour workweek, including both Saturday and Sunday, as well as select evenings and special events, including the annual Arts Festival and Gala.

This position is scheduled for five days per week. Availability on both Saturdays and Sundays is required. Remaining weekday schedules will be determined based on employee availability and operational needs, with the final schedule established collaboratively while ensuring adequate museum coverage.

Supervisory Responsibilities:

• Supervises and oversees Visitor Services Associates 

Duties/Responsibilities:

• Supervise Visitor Services staff, including scheduling, task assignment, and performance management.
• Lead the team, fostering a collaborative, inclusive, and customer-focused environment.
• Develop agendas for and lead Visitor Services team meetings.
• Oversee scheduling and proactively ensure appropriate staffing levels for daily operations, as well as off-hours activities and events.
• Coordinate with museum departments to ensure seamless communication and collaboration across teams.
• Attend management and cross-departmental meetings; communicate key updates, events, and operational priorities to the Visitor Services team.
• Lead the Visitor Experience Taskforce, driving initiatives to enhance overall visitor satisfaction and engagement.
• Ensure visitors receive friendly, courteous, and knowledgeable assistance from front desk staff.
• Respond to in-person, phone, and email inquiries, comments, and complaints in a timely and professional manner.
• Partner with Audience Engagement to support surveys and data collection initiatives as needed.
• Prepare monthly admissions reports for the Audience Engagement Department, ensuring data accuracy.
• Collaborate with the Development Department to maintain accurate membership records and track program and event attendance.
• Serve as a regular member of the front desk team, providing visitor services coverage, assisting visitors, and leading by example during daily operations.
• Support front desk operations, including ticket sales, memberships, and retail transactions, ensuring accuracy and adherence to museum policies and procedures.
• Promote the value of museum memberships to visitors.
• Maintain front desk supplies, including brochures, maps, and informational materials.
• Participate in staff meetings, training sessions, and special projects as needed.

Requirements/Education/Experience/Skills: 

• High School Diploma or equivalent preferred.
• Availability to work weekends, holidays, and evenings.
• Professionalism, patience, and courtesy in all interactions
• Excellent customer service skills
• Strong interpersonal and communication skills
• Experience in visitor services
• Experience with Altru and POS systems a plus.

Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the role. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The hourly range for this position is $22–$25/hour commensurate with experience. The Bruce Museum offers a competitive benefits package.

To apply: Submit a cover letter and CV to jobs@brucemuseum.org with the subject line applicant’s last name and “Visitor Services Coordinator.”

Weekend Visitor Services Associate, Part-Time

The Visitor Services Associate plays a crucial role in providing exceptional customer service and ensuring a positive experience for visitors at the Bruce. This frontline position involves greeting and assisting visitors, processing admissions, and promoting museum memberships.

Responsibilities:

• Welcome visitors to the museum with a friendly and courteous demeanor, providing information about exhibitions, programs, and amenities.
• Process ticket sales, memberships, and other transactions accurately and efficiently using the museum’s ticketing system.
• Assist visitors with special needs, including accessibility accommodations, stroller and coat check services, and other requests.
• Answer visitor inquiries in person, over the phone, and via email, providing accurate information about museum hours, ticket prices, membership benefits, and upcoming events.
• Work closely with other visitor services staff, security, and facilities to maintain a clean, safe, and comfortable environment for visitors.
• Monitor visitor flow and ensure adherence to museum policies and procedures, including crowd control and safety protocols.
• Collaborate with museum staff and volunteers to enhance the visitor experience and address any issues or concerns that may arise.
• Stay informed about current exhibitions, programs, and events to effectively promote museum offerings and encourage visitor engagement.
• Attend staff meetings and training sessions as required.
• Perform other related duties and projects as assigned.

Qualifications:

• Education: high school diploma or equivalent required.
• Previous customer service experience in a museum or at a cultural institution is a plus.
• Demonstrated computer literacy, including working knowledge of Microsoft Office applications.
• Experience with point-of-sale systems and/or database-driven software, such as Altru, is preferred.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse audiences.

The hourly range for this position is $18–$20/hour commensurate with experience.

To apply: Submit a cover letter and CV to jobs@brucemuseum.org with the subject line applicant’s last name and “Visitor Services Associate.”